$100 per provider, plus $0.20 per minute. That's the pricing page.
No 'contact sales for pricing.' No annual lock-in surprise. A flat $100 per provider per month for the platform, then $0.20 for each minute of coverage. The meter only runs on calls actually handled, and the rate is the same at 2 p.m. and 2 a.m.
How the math works
Two components, both published. A platform fee of $100 per provider per month, and $0.20 for each minute the agent spends covering your phones. There is no per-call fee, no after-hours or weekend surcharge, and no per-seat licensing for your staff.
A 10-provider group on full 24/7 coverage pays $1,000 a month for the platform and roughly $3,000 a month in minutes, so about $4,000 a month all in. A practice starting with after-hours coverage only pays the same platform fee and a few hundred dollars in minutes.
| Coverage pattern | Typical practice | Approximate monthly cost in minutes |
|---|---|---|
| After-hours + weekends only | Small group testing the water | A few hundred dollars |
| Overflow (staff answer first, AI catches the rest) | Busy front desk, 3–8 providers | Scales with overflow volume |
| Full 24/7 coverage | 10-provider orthopedic group | ~$3,000 |
Minute costs above are in addition to the $100 per provider per month platform fee. Actual cost depends on your call volume. Get an exact estimate for your practice with the missed-call calculator or on a 15-minute demo.
Compare that to the alternatives
| ClinicFlow | Answering service | Added front-desk staff | |
|---|---|---|---|
| Coverage | 24/7/365 | 24/7, message-taking only | Business hours |
| Books into your EMR | Yes, live schedule | No — takes a message | Yes |
| Clinical triage | Yes, surgeon-designed | Relays everything | Varies |
| Concurrent calls | Unlimited | Queue | 1 at a time |
| After-hours premium | None | Common | Overtime |
| Pricing published | Yes: $100/provider/mo + $0.20/min | Rarely | ~$45K–$55K/yr loaded |
For the full breakdown of how answering services bill — per-call metering, holiday premiums, overage tiers — see what medical answering services actually cost and the side-by-side comparison.
Refer a practice, get a free month
If you refer another practice to ClinicFlow and they sign up, you get a full month of service at no charge. No cap. Most of our growth comes from surgeons and administrators telling their counterparts at other groups what changed for their front office, and we would rather pay for that than for advertising.
Why we publish pricing
Most healthcare AI companies hide pricing behind a sales process because every deal is negotiated. ClinicFlow is built for independent and mid-size orthopedic, spine, and surgical practices — groups that decide quickly and don't have a procurement department. Publishing the rate respects how those practices actually buy: run the math yourself, call the live demo line to hear the product, then talk to us when you're ready.
Frequently asked questions
How much does ClinicFlow cost?
ClinicFlow costs $100 per provider per month plus $0.20 per minute of coverage. For a 10-provider group on full 24/7 coverage that is about $4,000 per month all in: $1,000 in platform fees and roughly $3,000 in minutes. Practices that start with after-hours or overflow coverage only pay less, because the meter runs solely on minutes actually covered.
Do you offer a referral credit?
Yes. Refer another practice and you get a full month of service free once they sign up. There is no cap on how many months you can earn.
Are there after-hours surcharges or per-call fees?
No. The platform fee is flat and the rate is $0.20 per minute regardless of when the call happens. Traditional answering services typically charge per call or per minute with premiums for nights, weekends, and holidays — exactly the hours a surgical practice needs coverage most.
Is there a setup fee or long-term contract requirement?
ClinicFlow works with practices on straightforward terms — book a demo and you'll get real numbers for your practice size and call volume the same day, not after a quarter-long enterprise procurement cycle.
How does this compare to hiring front-desk staff for phones?
A single full-time phone-focused staff member costs a practice roughly $45,000 to $55,000 per year with benefits, covers 40 hours out of the week's 168, and can handle 1 call at a time. ClinicFlow covers all 168 hours, handles concurrent calls, and a 10-provider group's typical bill is about $48,000 per year.
See what your phones could sound like
Call the live demo line and act like a patient, or run your own missed-call numbers. No sales call required.