$0.20 per minute. That's the pricing page.
No 'contact sales for pricing.' No annual lock-in surprise. You pay for minutes of coverage, the meter only runs on calls actually handled, and the rate is the same at 2 p.m. and 2 a.m.
How the math works
ClinicFlow is metered like infrastructure, because that's what it is. You pay $0.20 for each minute the agent spends covering your phones. There is no per-call fee, no after-hours or weekend surcharge, and no seat-based licensing that punishes you for adding providers.
| Coverage pattern | Typical practice | Approximate monthly cost |
|---|---|---|
| After-hours + weekends only | Small group testing the water | A few hundred dollars |
| Overflow (staff answer first, AI catches the rest) | Busy front desk, 3–8 providers | Scales with overflow volume |
| Full 24/7 coverage | 10-provider orthopedic group | ~$3,000 |
Actual cost depends on your call volume. Get an exact estimate for your practice with the missed-call calculator or on a 15-minute demo.
Compare that to the alternatives
| ClinicFlow | Answering service | Added front-desk staff | |
|---|---|---|---|
| Coverage | 24/7/365 | 24/7, message-taking only | Business hours |
| Books into your EMR | Yes, live schedule | No — takes a message | Yes |
| Clinical triage | Yes, surgeon-designed | Relays everything | Varies |
| Concurrent calls | Unlimited | Queue | 1 at a time |
| After-hours premium | None | Common | Overtime |
| Pricing published | Yes — $0.20/min | Rarely | ~$45K–$55K/yr loaded |
For the full breakdown of how answering services bill — per-call metering, holiday premiums, overage tiers — see what medical answering services actually cost and the side-by-side comparison.
Why we publish pricing
Most healthcare AI companies hide pricing behind a sales process because every deal is negotiated. ClinicFlow is built for independent and mid-size orthopedic, spine, and surgical practices — groups that decide quickly and don't have a procurement department. Publishing the rate respects how those practices actually buy: run the math yourself, call the live demo line to hear the product, then talk to us when you're ready.
Frequently asked questions
How much does ClinicFlow cost?
ClinicFlow costs $0.20 per minute of coverage. Full 24/7 coverage typically runs about $3,000 per month for a 10-provider group. Smaller practices, or practices that start with after-hours or overflow coverage only, pay less because the meter only runs on minutes actually covered.
Are there after-hours surcharges or per-call fees?
No. The rate is $0.20 per minute regardless of when the call happens. Traditional answering services typically charge per call or per minute with premiums for nights, weekends, and holidays — exactly the hours a surgical practice needs coverage most.
Is there a setup fee or long-term contract requirement?
ClinicFlow works with practices on straightforward terms — book a demo and you'll get real numbers for your practice size and call volume the same day, not after a quarter-long enterprise procurement cycle.
How does this compare to hiring front-desk staff for phones?
A single full-time phone-focused staff member costs a practice roughly $45,000 to $55,000 per year with benefits, covers 40 hours out of the week's 168, and can handle 1 call at a time. ClinicFlow covers all 168 hours, handles concurrent calls, and a 10-provider group's typical bill is about $36,000 per year.
See what your phones could sound like
Call the live demo line and act like a patient, or run your own missed-call numbers. No sales call required.