Your AI That Answers Every Call.

ClinicFlow Handles Inbound Calls, Qualifies Patients, and Syncs with Your EHR — So Your Staff Doesn't Have To.

See it in action · Call Our Voice AI Agent: (415) 962-4019

The Front Desk Is Breaking.

Surgical practices field hundreds of calls a day across new-patient intake, post-op questions, insurance verification, and after-hours triage. The math doesn't work, and the cost lands on patients.

• Missed calls: 1 in 5 calls go to voicemail. Industry average answer rate is 70%. Each missed new-patient call is worth $150–200 in lost revenue — roughly $80K lost per provider, per year.
• Triage failures: front-desk staff are not clinicians. A patient with shooting arm pain needs a spine surgeon, not upper extremity. Wrong routing means burnout, complaints, and liability — 14% of bookings are re-routed at intake.
• Manual scheduling: verifying insurance, juggling sub-specialty rules, chasing the on-call provider — work that should be automatic. 2 hours wasted per FTE, per day.

Ring to Booked, Chart Updated.

1. Patient calls — 24/7/365, no wait time, 50 concurrent calls, patient history known at start of call.
2. ClinicFlow triages using custom physician profiles and verifies insurance in real time.
3. Scheduled in minutes — appointment booked in the EMR with the right surgeon, SMS reminders sent, non-urgent clinical calls handled.

Built for Surgical Practices, Not Call Centers.

• Scheduling with correct specialist — 24/7 appointments with no wait time
• Insurance verification — real-time eligibility checks
• After-hours clinical call triage — handling of urgent clinical calls
• Referral management — outbound scheduling & marketing insights
• Prior authorization automation — reduced time approval for imaging & surgery
• Revenue cycle — front-end revenue optimization
• Real-time EHR sync — bidirectional FHIR / HL7, chart updates within seconds

Run the Math for a 10-Surgeon Practice.

Modeled on 12,000 inbound calls per month, blended new + established patient mix.

Figures modeled, not actuals. Real results vary by sub-specialty mix, EHR, and payer panel.

"ClinicFlow has increased our revenue by increasing both our surgical and clinic volume, and has decreased our overhead significantly." — Dr. Jeremy Walters, President, Sports Medicine and Orthopaedic Center (3 locations, 18 providers)

• 100% calls answered, up from 20% baseline

Trust & security: HIPAA-compliant with a Business Associate Agreement executed for every practice. Clinical summaries stay EMR-native, so your EMR remains the system of record. Physician-founded: built by a practicing spine surgeon. Trusted by surgical practices. Read the security overview.

$0.20 per Minute. That's the Pricing Page.

You pay $0.20 for each minute the agent spends covering your phones, plus $100 per provider per month, counting physicians and advanced practice providers. No per-call fee, and no after-hours, weekend, or holiday surcharge. The rate is the same at 2 p.m. and 2 a.m.

A 10-provider group on full 24/7 coverage runs about $3,000 a month, roughly $36,000 a year. After-hours and weekends only, for a small group, is a few hundred dollars a month. At one or two providers the platform fee is usually the larger half of the bill, so price both parts together rather than the per-minute rate alone. Full detail on the pricing page.

Security and Compliance

• HIPAA compliant, built around PHI from day one
• A BAA is executed with every practice as part of onboarding, and with every vendor that touches data
• Clinical summaries stay EMR-native, so your EMR remains the system of record
• SOC 2 certification is pending: the audit is underway and we expect certification in the next couple of months
• Physician-founded, built by a practicing spine surgeon

Read the full security overview.

Ready to Modernize Your Patient Access?

Book a Demo · Run your own numbers

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