Live demos available

    Your AI that
    answers every call.

    ClinicFlow handles inbound calls, qualifies patients, and syncs with your EHR - so your staff doesn't have to.

    Build your AI receptionist →

    Call the demo line and try to book an appointment at a sample ortho practice. Or create an account and build one for your practice.

    100%
    Answer rate · no wait time
    24 / 7
    Availability
    28
    Languages
    EMR-Integrated
    Realtime Sync
    Trusted by surgical practices
    The problem

    The front desk is breaking.

    Surgical practices field hundreds of calls a day across new-patient intake, post-op questions, insurance verification, and after-hours triage. The math doesn't work - and the cost lands on patients.

    Missed calls

    1 in 5 calls go to voicemail

    Industry average answer rate is 70%. Each missed new-patient call is worth $150–200 in lost revenue.

    $80K
    lost per provider, per year
    Triage failures

    Front-desk staff are not clinicians

    A patient with shooting arm pain needs a spine surgeon, not upper extremity. Wrong routing means burnout, complaints, and liability.

    14%
    of bookings re-routed at intake
    Manual scheduling

    Two hours a day on the phone

    Verifying insurance, juggling sub-specialty rules, chasing the on-call provider - work that should be automatic.

    2 hrs
    wasted per FTE, per day
    How it works

    Ring to booked, chart updated.

    01
    Inbound

    Patient Calls

    • 24/7/365 · No wait time
    • 50 concurrent calls
    • Patient history known at start of call
    "Hi, I've had this lower back pain for three weeks and it's shooting down my left leg…"
    02
    In-call

    ClinicFlow

    • Triages using custom physician profiles
    • Verifies insurance
    • Dashboard to instantly control preference
    Spine · Dr. Reyes · Tue 10:30 AM · Insurance: BCBS PPO
    03
    Post-call

    Scheduled in Minutes

    • Appt booked in EMR with right surgeon
    • SMS reminders and alerts regarding appt
    • Non-urgent clinical calls handled
    Synced to EMR · Encounter ENC-44182 SMS reminder sent
    Capabilities

    Built for surgical practices, not call centers.

    Scheduling with correct specialist

    24/7 appointments with no wait time

    Insurance verification

    Real-time eligibility checks

    After-hours Clinical Call Triage

    Handling of urgent clinical calls

    Referral Management

    Outbound scheduling & marketing insights

    Prior authorization automation

    Reduced time approval for imaging & surgery

    Revenue cycle

    Front-end revenue optimization

    Real-time EHR Sync

    Bidirectional FHIR / HL7 - chart updates within seconds.

    Epic
    athenahealth
    eClinicalWorks
    AdvancedMD
    ModMed
    Custom
    integration
    Epic
    athenahealth
    eClinicalWorks
    AdvancedMD
    ModMed
    Custom
    integration
    The dashboard

    Every call. Every transcript. Every booking.

    Control all preferences instantly.

    Today at a glance
    Calls answered
    147
    +12 vs avg
    Booked into EMR
    92
    63% conv.
    Avg pickup
    0.8s
    goal: <1s
    Languages used
    7
    Spanish · Mandarin · Vietnamese
    After-hours
    14
    all routed
    ClinicFlow
    All calls
    Schedule
    Providers
    Sub-specialties
    Insurance
    Settings
    All calls
    Updated 2 seconds ago
    Time
    Patient
    Reason → Route
    Provider
    Length
    Status
    2:14 PM
    Maria Gonzalez
    +1 (415) 555-0117
    Radicular leg pain
    → Spine
    Dr. Reyes
    4:18
    Booked
    2:11 PM
    Robert Chen
    +1 (510) 555-0186
    Post-op follow-up
    → Sports
    Dr. Patel
    2:42
    Booked
    2:08 PM
    Anita Patel
    +1 (650) 555-0124
    New patient · Ankle fracture
    → Foot & ankle
    Dr. Liu
    5:01
    Insurance pending
    2:04 PM
    James Whitfield
    +1 (408) 555-0148
    Rotator cuff tear
    → Sports
    Dr. Patel
    3:36
    Booked
    1:58 PM
    Linda Park
    +1 (510) 555-0192
    Knee pain · arthritis
    → Joint repl
    Dr. Okafor
    6:11
    Transferred
    1:53 PM
    Carlos Mendez
    +1 (415) 555-0162
    Hand laceration · 2 days
    → Hand & wrist
    Dr. Liu
    3:48
    Booked
    Today at a glance
    Calls answered
    147
    +12 vs avg
    Booked into EMR
    92
    63% conv.
    Avg pickup
    0.8s
    goal: <1s
    Languages used
    7
    Spanish · Mandarin · Vietnamese
    After-hours
    14
    all routed
    Case study
    Sports Medicine and Orthopaedic Center
    Sports Medicine and Orthopaedic Center
    3 locations·18 providers
    Ninety days in
    –80%
    Contact-center cost
    $51K → $10K per month
    < 4 min
    Ring-to-booked
    no hold time
    100%
    Calls answered
    up from 20% baseline
    See more details →
    Pricing

    $0.20 per Minute. That's the Pricing Page.

    You pay $0.20 for each minute the agent spends covering your phones, plus $100 per provider per month for full 24/7 coverage, or $50 per provider per month for nights-and-weekends-only coverage. No per-call fee, and no holiday surcharge. The rate is the same at 2 p.m. and 2 a.m.

    See the full pricing page
    $100
    per provider, per month, for full 24/7 coverage. Counts physicians and advanced practice providers.
    $50
    per provider, per month, for nights-and-weekends-only coverage.
    $0.20
    per minute of coverage, always. The meter runs only on calls actually handled.
    A 10-provider group on full 24/7 coverage runs about $4,000 a month all in ($1,000 platform, roughly $3,000 in minutes), about $48,000 a year. After-hours and weekends only, for a small group, is $50 per provider per month plus usage.
    At one or two providers the platform fee is usually the larger half of the bill, so price both parts together rather than the per-minute rate alone.
    The ROI

    Run the math for a 10-surgeon practice.

    Modeled on 12,000 inbound calls per month, blended new + established patient mix.

    Metric
    BeforeWith ClinicFlow
    Calls answered
    70%100%
    Avg pickup time
    4.2 min< 1 sec
    Front-desk FTE on phones
    3.50.5
    Annual call-handling cost
    $612,000$184,000
    Missed-call revenue loss
    $240,000$0
    After-hours coverage
    VoicemailTriaged + texted
    Net annual impact
    –$852,000+$668,000
    Figures modeled, not actuals. Real results vary by sub-specialty mix, EHR, and payer panel.
    Trust & Security
    Read the full security overview →
    HIPAA Compliant
    Built around PHI from day one
    BAA With Every Practice
    Executed with every practice during onboarding
    EMR-Native PHI Handling
    Your EMR stays the system of record
    SOC 2 In Progress
    Audit underway, certification expected in the next couple of months
    Physician-Founded
    Built by a practicing spine surgeon
    Live demo

    Hear ClinicFlow answer a real call.

    Pretend you're a patient with a knee injury. Tell ClinicFlow what's wrong. It will triage, ask for your insurance, and book the visit - in real time, in your chosen language.

    Live demo
    Book a live demo with our team
    Hear it live

    Listen to ClinicFlow in action

    A real AI-powered call - triaging, verifying insurance, and booking an appointment.

    AI Call Center Demo

    Get started

    Ready to modernize your patient access?

    Get started with ClinicFlow today and transform your practice operations.