Free After-Hours Phone Audit for Surgical Practices | ClinicFlow

Request a free after-hours phone audit: we call your practice line the way a patient would, record what happens, and send you the recording plus a scorecard of what patients actually experience when your office is closed.

Is this really free?

Yes. The audit takes us minutes to run and tells you something most practices have never heard: what your own patients experience when the office is closed. If the result is fine, you have peace of mind. If it is not, you will know exactly where calls are leaking.

Will you call our staff or patients?

No. We only call the practice line you give us, only in the window you authorize, and we identify the calls as audit calls if a person answers. No patient data is involved at any point.

What do practices usually find?

Most commonly: a voicemail box that fills up, a phone tree that loops, an answering service that takes 4 minutes to reach and only offers a callback, or a hold queue that patients in pain simply do not wait through. Each one is a consult that books with a competitor.